Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution warranty with all of our hosting plans packages, meaning each help request you submit will be reacted to in only sixty minutes maximum. Our support team members are educated to promptly resolve any case and to provide you with prompt guidance on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us any time necessary. Our staff of professionals is going to be on–line for you 24x7x365 to respond to all of your issues and to take care of any situation you will likely have. You can easily open a tech support ticket from the MSHOSTING.COM Online Control Panel or drop an email message anytime. Moreover, on business days, you’re able to ring us or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a detailed education base into the Control Panel to help you have effective step by step directions at any time. Each section of the Control Panel features its own contextual help area showcasing a variety of how–to posts. We have also made movies to ensure that you get a superior idea of how to conduct any given activity.