You'll find a lot of hosting suppliers out there, still the majority of them are resellers who have limited resources, particularly in terms of support. One way to distinguish them is the option to get in touch with the company by phone. The type of support that you'll get through this particular method of communication varies depending on the supplier - some provide professional telephone support, many others offer general and customer support only since some matters are more time-consuming and it is easier to be resolved through a trouble ticket, particularly when the issue needs to be escalated. Nonetheless, it's good to know that you can reach your web hosting provider since there are numerous small-scale matters that can be managed easily and in a timely manner with a call, not mentioning that you can get more info about the services before you become a customer.

Phone Support in Hosting

All of our hosting plans feature phone support 14 hrs a day even on official holidays, so if you do not have an account yet, you are able to give us a call and find out more about our services or whether we meet the system requirements for your websites. For your convenience, we have local phone lines in the U.S.A., the United Kingdom and Australia, so you are able to call the telephone number that is nearer to you. If you're an existing customer, we will help you in a timely manner with all of the general and billing issues and with a number of technical issues in order to save you time and efforts - we acknowledge the fact that in some cases it is much easier speak with a live person so as to get things done immediately. Of course, some situations simply cannot be taken care of on the phone, so in such a case you'll be able to employ our ticketing system.